Fee Procedure
- Fees will be invoiced weekly to all account holders .
- Statements will be sent to all account holders weekly.
- Account holders may, at any time, request a statement of their accounts
- If outstanding fees have not been paid within a month then the following procedure will be followed:
Week 1: Statement is sent
Week 4: If payment has not been made the centre will contact the account holder to ensure they are aware that their account is in arrears.
Account holders will have the opportunity to explain why payment wasn’t possible and make any required changes to their booking or WINZ applications if eligible.
A customised payment plan can be offered at the discretion of the Centre Manager and Finance Manager.
Week 5: If payment has still not been made and no payment plan has been put in place then account holders will be given a month to make full or 50% part payment on their account before their enrolment is suspended. Suspended enrolments will be held for two weeks to allow for late payment of debt. If debt has not been paid within that time then enrolment will be cancelled and the place given to the next child on the waiting list.